Terms of Service
1. Acceptance of These Terms
These Terms of Service (the "Terms") are a legal agreement between you and MetaCTO LLC ("Slate", "we", "us" or "our") governing your use of the Slate service, which includes the website at slatevideo.com, the web application at app.slatevideo.com, the Slate desktop applications for macOS and Windows, the Slate mobile applications for iOS and Android, the Slate browser extension, and any related services (together, the "Service").
By creating an account, or by accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to it as well. If you do not agree to these Terms, do not use the Service.
2. Eligibility
You must be at least 13 years old, or the minimum age required in your jurisdiction to consent to online services, to use the Service. If you are under 18 you may use the Service only with the involvement of a parent or guardian. You may not use the Service if you are barred from doing so under applicable law.
3. Accounts
You need an account to record and to manage recordings. You agree to provide accurate information, to keep it current, and to keep your credentials confidential. You are responsible for all activity under your account, whether or not you authorised it, and you agree to notify us promptly at the address in Section 20 if you become aware of unauthorised use. We may refuse, suspend or reclaim any account or username that violates these Terms or that we reasonably believe is being misused.
You may delete your account at any time from Settings. Deletion is permanent and is described in our Privacy Policy.
4. The Service and Plans
Slate lets you record your screen, camera or voice, uploads the result, and gives you a link to share. Recordings are transcoded for playback, and may be transcribed, captioned, titled and summarised automatically.
- Individual (free). Free of charge, for one person, with no time limit. Recording is not limited; your twenty-five most recent recordings remain playable, and older ones stop playing but are not deleted until you delete them. Free-plan recordings are not transcribed.
- Team. A paid plan for a group, billed per paid seat. Includes unlimited playable recordings, captions and searchable transcripts, the editor, file uploads, a shared team library, and administrative controls. Current prices are shown on the pricing page.
We may change, suspend or discontinue any part of the Service at any time. We will give reasonable notice of changes that materially reduce the Service available on a paid plan, and Section 5 describes what happens to fees if we do.
5. Billing, Trials and Cancellation
Team plans are billed in advance per paid seat, monthly (currently $9 per seat per month) or yearly (currently $90 per seat per year), through our payment processor, Stripe. By starting a paid plan you authorise us to charge the payment method on file for the seats you purchase and for any additional seats you add, plus applicable taxes. Seats added mid-period are prorated. Prices may change; we will give at least thirty (30) days' notice before a change takes effect for an existing subscription.
A yearly team plan begins with a free trial of 7 days. A payment method is collected at checkout and nothing is charged until the trial ends; cancelling before it ends means no charge is made. Monthly plans have no trial and are billed from the day they start. Subscriptions renew automatically at the end of each billing period until cancelled. A team owner may cancel at any time from the web application; cancellation takes effect at the end of the current billing period, the team keeps its plan until then, and fees already paid are non-refundable except where required by law or where we have materially reduced the Service during a period you have paid for, in which case we will refund the unused portion on request.
If a payment fails, we may suspend the paid features of the team until payment is made. Recordings remain stored and playable under the free plan's rules while a team's subscription is not current.
6. Your Content
You retain all rights in the recordings, files, comments and other material you submit to the Service ("Content"). We do not claim ownership of your Content.
To operate the Service you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transcode, transcribe, analyse, display, stream and distribute your Content solely as needed to provide the Service to you and to the people you share it with, and to produce the transcripts, captions, titles, summaries and thumbnails the Service generates. This licence ends when your Content is deleted from the Service, subject to the retention periods in our Privacy Policy. We do not use your Content to train machine-learning models, and we do not use it for advertising.
You are responsible for your Content. You represent that you own it or have the rights needed to submit it, and that it does not infringe or violate anyone else's rights. Recording other people's screens, voices or likenesses may require their consent under the laws that apply to you; you are responsible for obtaining it.
8. Teams
A team is created and paid for by its owner. Every recording made by a member while on the team is visible to every other member, and team owners and administrators may view, manage and delete those recordings. When a member leaves or is removed, recordings they made while on the team remain with the team and also remain in their own library. The team owner is responsible for the team's compliance with these Terms and for the conduct of its members.
9. Acceptable Use
You agree not to use the Service to:
- Record or share content you do not have the right to record or share, or that infringes any intellectual property, privacy or publicity right;
- Record people covertly where the law requires their consent, or share intimate content of a person without their consent;
- Upload or distribute malware, or content that is unlawful, defamatory, harassing, threatening, hateful or sexually explicit involving minors;
- Impersonate any person or organisation, or misrepresent your affiliation;
- Probe, scan, overload, disrupt or circumvent the security of the Service, scrape it, or access it by automated means other than the interfaces we provide;
- Resell, sublicense or provide the Service to third parties as a service of your own, or use free accounts to evade the limits or fees of a paid plan;
- Use the Service in violation of any applicable law, including export-control and sanctions laws.
We may remove Content and suspend or terminate accounts that we reasonably believe violate this Section, and we may report unlawful activity to the authorities. If you believe Content on the Service infringes your rights, contact us at the address in Section 20 with the link and a description of the claim, and we will respond.
10. Our Intellectual Property
The Service, including its software, design, text, graphics, the Slate name and the clapper mark, is owned by MetaCTO LLC or its licensors and is protected by intellectual-property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights. You may not copy, modify, distribute, sell or lease any part of the Service, reverse-engineer it except where the law permits, or remove any proprietary notice.
If you send us feedback or suggestions, you grant us the right to use them without obligation to you.
11. Desktop and Mobile Applications
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the Slate applications on devices you own or control, for the purpose of using the Service. The applications may update themselves automatically. The applications request operating-system permissions (screen recording, microphone, camera, and access to files you choose) only for the purposes described in our Privacy Policy.
If you obtain a Slate application from the Apple App Store or Google Play, the store's terms also apply, and Apple and Google are third-party beneficiaries of this Section with the right to enforce it. These Terms are between you and us, not the store; the store has no obligation to provide maintenance or support and is not responsible for any claim relating to the application.
12. Third-Party Services
The Service relies on third-party providers, listed in our Privacy Policy, including Amazon Web Services, Google Firebase, Anthropic and Stripe. Recordings and their pages may link to websites we do not control. We are not responsible for third-party services or content, and your use of them is governed by their own terms.
13. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service, with notice where practicable, if you breach these Terms, if required by law, or if we discontinue the Service. On termination your right to use the Service ends; your Content is handled as described in our Privacy Policy; and Sections 6, 9, 10 and 14 through 18 survive.
14. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT RECORDINGS WILL BE PRESERVED WITHOUT LOSS, OR THAT AUTOMATICALLY GENERATED TRANSCRIPTS, TITLES AND SUMMARIES WILL BE ACCURATE. You are responsible for keeping your own copies of Content that matters to you.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, METACTO LLC AND ITS OFFICERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED US DOLLARS (US$100).
Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.
16. Indemnification
You agree to defend, indemnify and hold harmless MetaCTO LLC and its officers, employees and contractors from any claim, demand, loss or expense, including reasonable legal fees, arising out of your Content, your use of the Service, or your breach of these Terms or of applicable law.
17. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware and the federal laws of the United States, without regard to conflict-of-laws rules. Before filing a claim, you agree to contact us at the address in Section 20 and to try in good faith to resolve the dispute informally for at least thirty (30) days. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in Delaware, and you consent to their personal jurisdiction and venue, except that either party may seek injunctive relief in any competent court to protect its intellectual property. Nothing in this Section deprives you of protections you have under the mandatory consumer laws of the country where you live.
18. General
These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service and supersede any prior agreements. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. Notices to you may be given by email to the address on your account or within the Service.
19. Changes to These Terms
We may revise these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. If a change is material, we will provide notice within the Service or by email at least thirty (30) days before it takes effect, except where a change is required by law or concerns a new feature, in which case it takes effect immediately. Your continued use of the Service after a change becomes effective constitutes acceptance of the revised Terms. If you do not agree, stop using the Service and delete your account. The current version is always available at slatevideo.com/terms.
20. Contact Us
Questions about these Terms should be sent to:
MetaCTO LLC, a Delaware limited liability company
Email: support@slatevideo.com
Web: www.metacto.com